Customer Support
Our ultimate goal is customer satisfaction. Team work and dedication help us reach this goal. Each client is assigned to a specific customer service agent to ensure personalized service and efficient communications. The implementation of the EDI (Electronic Data Interchange) system in our communications network has considerably improved our efficiency.
All new products are reviewed by a technical service agent who assists customers in order to optimize their spring designs. Our quality assurance department is fully equipped with testing equipment and personnel trained and qualified to ensure the quality of our finished products.
At Liberty Spring, when it comes to meeting our customer's needs, flexibility and performance prevail!